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Company
Information
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BUSINESS
HOURS:
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Hours:
Mon-Wed 8am-8pm - Thurs-Fri 8am-6pm - Sat 9am-3pm EST
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PAYMENT:
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We
accept Visa, MasterCard and Discover credit cards, checks, faxed
checks and money orders.
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Returns
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You
will recieve a return authorization number in 3-4 business days
with instructions.
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ADDRESS:
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SHIPPING
POLICY:
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All
Catalytic Converters offers UPS ground and 1-2 day shipping
for our customers. All orders that are shipped UPS ground to the
48 continental United States is free. All merchandise should
be inspected upon delivery to assure satisfaction and we must be
notified within 24 hours if there is a problem.
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| Overnight
and 2-Day Air Shipping - All orders shipped air may need to extend
delivery time by 24 hours on all residential deliveries. The shipping
carriers also reserve the right to hold oversize orders 1 extra day.
This is beyond our control and overnight and 2 day shipping charges
cannot be refunded for this reason. |
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RETURN
POLICY:
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We
have a 21 DAY RETURN POLICY. All freight must be pre-paid
by the customer. No parts can be returned without a copy of the
invoice.
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Within
21 days of receipt of your order, you may return:
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Any converter in its original condition. The item cannot
be disassembled or damaged by incorrect installation. We are
not responsible for installation errors.
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Product returns that are returned for credit will be subject
to a twenty percent (20%) restocking fee. Special-order
products are not returnable.
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No Returns
will be accepted without a return authorization number.
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we recieve your return it may take 3-4 weeks for you to see
the credit show up on your credit card statement.
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